Refund Policy
Effective 1 January 2026.
Lifetime plans
Every paid Panindigan plan is a one-time purchase for lifetime access to that plan's capabilities. There is no recurring billing and nothing is charged again.
Because a lifetime plan is a permanent grant rather than a period of service, purchases are not normally refundable once the plan has been activated on a server. This is stated before you buy, not afterwards.
If something goes wrong
If a plan was activated on the wrong server, or charged for something you did not intend, contact us within 30 days and we will correct it. If a capability you paid for is unavailable because of a defect on our side, tell us and we will either fix it or refund it.
Contact us and include the transaction reference from your billing history. We will confirm what happened before deciding anything.
Who processed the payment
Payments are processed by our payment provider. A chargeback raised with them without contacting us first may result in the plan being revoked, because we cannot verify the circumstances. Talk to us first and we will help.
Panindigan never stores card numbers or full payment credentials. What appears on your statement comes from our payment provider.